Service and Support
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FAQ

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The handle filter screen does not produce coffee or the brewing head jets, machine noise.

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Possible reasons: the water inlet or outlet switch of the water filter is closed; the internal blockage of the water filter or the blockage of the pipeline: other reasons
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No steam or make the coffee not hot

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Possible causes: a large amount of hot water is released in a period of time (it is not recommended to use the hot water function of the coffee machine); the power switch of the coffee machine is not turned on; there is no power supply or other reasons.
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